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Recalling a Book

If you need a book back sooner than expected, you can recall it from the borrower with 7 days’ notice.

What Is a Recall?

Section titled “What Is a Recall?”

A recall is a request for a borrower to return your book before the original due date. Recalls give the borrower 7 days to return the book.

When to use a recall:

  • You need the book for personal use
  • Someone else is urgently waiting for it
  • The book has been out for a long time

How to Recall a Book

Section titled “How to Recall a Book”
  1. Go to My Books in the navigation
  2. Find the book that’s currently on loan
  3. Tap the loan details or the three-dot menu
  4. Tap Recall Book
  5. Select a reason for the recall
  6. Confirm the recall

[Screenshot: recall book option in loan details]

Recall reasons:

  • Need book for personal use
  • Someone else needs it urgently
  • Book has been out too long
  • Library event or study group needs it
  • Other reason

What the Borrower Sees

Section titled “What the Borrower Sees”

When you recall a book:

  1. The borrower receives an immediate notification
  2. Their due date is shortened to 7 days from now
  3. They’ll get reminders as the new deadline approaches

The borrower cannot request an extension on a recalled book.

Cancelling a Recall

Section titled “Cancelling a Recall”

Changed your mind? You can cancel a recall if the borrower hasn’t returned the book yet:

  1. Go to the loan details
  2. Tap Cancel Recall
  3. The original due date is restored

If the Book Isn’t Returned

Section titled “If the Book Isn’t Returned”

If the borrower doesn’t return the book by the recall deadline:

  • Their account is flagged as having an overdue book
  • Their reliability score decreases
  • Library admins are notified after extended delays

For persistent issues, contact your library admin who can help resolve the situation.

Who Can Recall Books

Section titled “Who Can Recall Books”
  • Book owners can recall their personal books anytime
  • Library admins can recall library-owned books
  • Regular members cannot recall books they don’t own

Tips

Section titled “Tips”
  • Use recalls sparingly — They’re designed for genuine needs, not to rush borrowers unnecessarily
  • Give context in notifications — If you have a specific reason, mention it so the borrower understands the urgency
Section titled “Related Articles”

Still Need Help?

Section titled “Still Need Help?”

If you need help with a recall, contact support.