Notification Preferences
Control how you receive notifications about loan requests, due dates, and library activity.
Opening Notification Settings
Section titled “Opening Notification Settings”- Go to Settings
- Tap Notifications
Marketing & Promotional Emails
Section titled “Marketing & Promotional Emails”At the top of the Notifications screen there’s a single Marketing & promotional emails switch. Turn it off to stop onboarding tips, reading nudges, personalized recommendations, and re-engagement emails.
Turning it off does not affect:
- Essential account emails — security, sign-in, and billing messages always send.
- Your weekly library digest — this is treated as an operational update, not marketing. Control it with the Recommendations category toggle below.
- The notification categories below — loan requests, due dates, and library activity are controlled separately by the per-category toggles. (While marketing is off, the Recommendations email toggle is paused, since those emails won’t send.)
You can also unsubscribe from any marketing email using the Unsubscribe link in its footer (no sign-in required) — it updates this same setting. Changed your mind? Flip the switch back on, or use the Resubscribe link on the unsubscribe confirmation page.
Choosing a Preset
Section titled “Choosing a Preset”At the top of the Notifications screen, pick the preset that matches how you want notifications:
| Preset | What You’ll Get |
|---|---|
| All | Every notification type |
| Important | Loans, due dates, and admin actions (email + push for time-sensitive items) |
| Customize | Fine-tune each category yourself |
Customizing by Category
Section titled “Customizing by Category”Choose Customize to open the Customize Notifications dialog and toggle each notification type across three channels:
| Channel | Best For |
|---|---|
| Detailed messages with action links | |
| Push | Instant alerts on your phone or in your browser |
| SMS | Urgent fallback (requires a verified phone number and SMS consent) |
Notification Categories
Section titled “Notification Categories”The dialog groups settings into five categories. Each category has one or more notification types you can turn on or off per channel.
Book Lending — Requests, approvals, pickup reminders, and due-date nudges Library Updates — Library admin actions and content announcements Community & Social — Reactions and engagement from your reading community Recommendations — Personalized book picks and reading suggestions Account & Security — Account activity and security notifications
Critical Notifications
Section titled “Critical Notifications”Action Required, Admin Actions, Security Alerts, and Login Notifications require at least one of email or SMS to stay on—these are critical for your account and loans. You’ll see a lock icon next to them.
Some types are labeled Push & in-app only (email and SMS toggles are disabled). Those confirmations and social updates never go to email or SMS regardless of your settings.
Setting Up Push Notifications
Section titled “Setting Up Push Notifications”Push notifications need permission from your device or browser:
- On the Notifications screen, tap Enable next to “Enable push notifications”
- Accept the permission prompt from your device or browser
- Toggle push on for any notification types you want
If you previously denied permission, you’ll need to enable it in your device or browser settings before push toggles will work.
Setting Up SMS
Section titled “Setting Up SMS”SMS requires a verified phone number and one-time consent:
- Go to Settings → Account and add a phone number if you haven’t already
- Verify it with the code we send you
- Back on the Notifications screen, toggle SMS on for any notification type—you’ll be asked to consent to SMS messages the first time
Standard message and data rates apply.
Related Articles
Section titled “Related Articles”Still Need Help?
Section titled “Still Need Help?”If you have questions about notifications, contact support.