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Joining a Waitlist

When all copies of a book are currently borrowed, you can join the waitlist to be notified when it’s available.

Instead of checking back repeatedly for a popular book, the waitlist automatically notifies you when it’s your turn:

  1. You join the waitlist for a book
  2. When a copy is returned, you’re notified
  3. You have 24 hours to request the book
  4. If you don’t request it, the next person is notified

[Screenshot: waitlist button on unavailable book]

When a book shows as unavailable:

  1. Tap the book to see its details
  2. Tap Join Waitlist
  3. You’ll see your position in line (e.g., “You’re #3 in line”)

[Screenshot: waitlist confirmation showing position]

Your waitlist position tells you how many people are ahead of you:

  • #1 — You’re next when the book is returned
  • #2, #3, etc. — Others will be offered the book first

The position updates automatically as people ahead of you borrow the book or leave the waitlist.

When a copy becomes available and you’re first in line:

  1. You receive a notification: “[Book Title] is available!”
  2. You have 24 hours to request the book
  3. Tap Request Now in the notification

Important: If you don’t request within 24 hours, your turn passes to the next person and you move to the back of the line.

[Screenshot: notification showing 24-hour window to request]

Changed your mind? You can leave anytime:

  1. Go to My Loans or the book’s detail page
  2. Find your waitlist entry
  3. Tap Leave Waitlist

Leaving the waitlist doesn’t affect your reliability score.

When you join a waitlist, you’ll see an estimated wait time based on:

  • Your position in line
  • The typical loan duration
  • Number of copies available

This is an estimate—actual times vary based on how quickly others return books.

  • Join multiple waitlists — You can be on waitlists for different books at the same time
  • Check your notifications — The 24-hour window is strict, so don’t miss it

If you have questions about waitlists, contact support.